Frequently Asked Questions

What do I need to prepare before you come to my house?

Really nothing. If you have booked a physiotherapy appointment for an adult, we will need enough space to set up the treatment table. We can use any space you are comfortable with.

I am a mother of four and I work. My house is messy. I expect that you don’t live in a display home and would prefer you don’t expend energy on tidying up or cleaning before I come.

What usually happens at an appointment?

At your first appointment, you can expect a full history to be taken. There will be time to tell your story, and then I am likely to ask a lot of follow up questions. I am likely to have sent you a questionnaire before your appointment for some background to guide your first appointment. Please specify in the notes section when booking what type of physiotherapy appointment you are booking so I can send you the correct forms.

After taking the history, we will likely do some assessment, followed by making a plan based on the information we have gathered and your goals.

Expect to need to book a follow up appointment within a week or two to make sure your treatment plan is on the right track, and to make any changes needed.

Will I need a vaginal examination if I have booked a women’s health or continence physiotherapy appointment?

If you are comfortable with this type of assessment, then yes, it can often be a helpful part of putting together a treatment plan. I also have a real time ultrasound machine that can give us an idea of your pelvic floor function if you would prefer not to have a vaginal exam, and we can often put together a treatment plan based on your history alone. It’s really up to you, and is something we will discuss in detail before conducting any assessment.

Should I hold off feeding my baby if I have booked a lactation consult?

Usually, no, but if it is just before I am due to visit, maybe. Then we can start the appointment with a feed rather than taking the history.

Why do you ask for payment at the time of booking?

It takes time and is fiddly to set up credit card payments at each mobile appointment, so I generally do ask for payment when you make your booking. If you would prefer to pay by cash or by card at your appointment, this can be organised. Call me on 0457600089 to book an appointment rather than booking online. For all NDIS services, please get in touch to book and I will invoice following the consult.

Can I claim on private health for your services?

Yes, for all physiotherapy services. I will email you an invoice at the conclusion of your appointment for you to do this via your health fund’s app or website.

For lactation services, it depends. Incredibly disappointingly, some health funds don’t provide rebates for lactation consults at all, and others only will if the provider is also a midwife - which makes no sense to me as the IBCLC qualification is completely separate to being a midwife. Check what the situation is for your fund.

What are your fees?

Please see the list below for current fees.

Initial physiotherapy or lactation consult (60 to 75 mins) $185

Follow up physiotherapy or lactation consult (60 mins) $155

Babywearing consult (45 to 60 mins) $125

NDIS services are provided at the rate in the current NDIS price guide.